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FAQ

 

Please email for information on New Updates/Releases and Prices on Individual Programs.

 

 

How do I buy?

Email us the ref. #’s and names of the items you are interested in and we will calculate the total cost for you, including shipping and handling (S&H is $15 for 1-5 CD sets).

 

Next, we will provide payment instructions.  We will ship your order within 24 hours of payment.  Allow five business days for delivery in North America, most of Europe and Asia.

 

How do you ship?

For an order of one to five CDs, they will come in a 6x9-inch or smaller envelop.  It will arrive via first-class postal mail (or airmail) and be dropped into you mailbox, saving you a trip to the post office and no paperwork or form to sign.

 

What if my order were not received?

If your order were not received in two weeks we will reship the same order to you at no cost.  However, you may not change any item from the original order.  We will ship your order for total of three times at no charge.

 

Can I have the CDs encrypted before ship?

Yes, for privacy protection we can encrypt your CDs for $10.00 each (it takes many hours to encryption a full CD).  We can encrypt all files on the CD into one single password protected file (with a name like: BabyVideo.avi).  We will email you decryption engine download site and password for decryption.

 

How secure is encryption?

We offer 128-bit or higher encryption.  A 128-bit key has 3.4 x 1038 possible values. That’s 1021 times stronger than a 56-bit DES key. The famous “DES Cracker” machines built in the late 1990’s could recover a 56-bit key in a matter of hours. If this time could subsequently be reduced to one second (meaning trying 255 keys per second), then it would take that same machine approximately 149 thousand-billion (149 trillion) years to crack a 128-bit key. To put this into perspective, the universe is believed to be less than 20 billion years old. Of course, if you need something stronger, we offer 256-bit and 448-bits as well.

 

What kind of support do you provide?

We will provide installation support until programs are running on your computer.